All requests should include your name, address, and telephone number.  Upon request, your information will be added to the internal Do Not Call list within five (5) business days of receipt of such request.  Your telephone number will remain on our Do Not Call list for 5 (five) years unless you specify otherwise.  You must notify us of any changes in name or telephone number if you move or wish to place a new telephone number on our internal Do Not Solicit list.  Furthermore, you must notify us if there is more than one telephone line or number that you wish to place on the Do Not Call list.

Please keep in mind that regulations may permit Elevate Home Loans to contact you even if your telephone number is registered with your state or the national list. For instance, if you were a consumer of Elevate Home Loans in the past 18 months, we may contact you to inform you regarding your account or to inform you of an opportunity, even if your telephone number is on the state or national “do not call” list. Generally, telephone calls to consumers with whom Elevate Home Loans has an established business relationship are permitted, unless they have asked to be included on the internal Do Not Solicit list.

Consumers have additional avenues available to them which will help reduce or eliminate unwanted telephone solicitations. Consumers may place their telephone number(s) on the National Do Not Call Registry by calling 1-888-382-1222 or online at www.donotcall.gov.  The Direct Marketing Association also offers a free service called “Telephone Preference Service”. Consumers may register for this service online at www.dmaconsumers.org  or by sending a written request to: Telephone Preference Service, Direct Marketing Association, P.O. Box 1559, Carmel, NY 10512.

Consumers may request a copy of this Policy.  Upon receipt of request, we will send a copy via U.S. mail or electronic mail within a reasonable time period of thirty (30) days.